DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT
[Docket No. FR-7092-N-33]
Privacy Act of 1974; System of Records
AGENCY: Office of Administration, HUD.
ACTION: Notice of a new system of records.
SUMMARY: Under the Privacy Act of 1974, as amended, the Department of Housing and
Urban Development (HUD), Office of Administration is issuing a public notice of its intent to
establish a Privacy Act System of Records titled ‘‘Freedom Of Information Act (FOIA)
Management System (FMS2)”. The FMS2 tracking system will provide HUD with the ability to
collect information and inquiries directly from the public and provide responses. HUD will use
FMS2 to monitor the status of internal and external FOIA requests, which helps to run a robust
and effective FOIA tracking system by offering the ability to prioritize and expedite incoming
requests.
DATES: Comments will be accepted on or before [INSERT DATE 30 DAYS AFTER DATE
OF PUBLICATION IN THE FEDERAL REGISTER]. This proposed action will be
effective on the date following the end of the comment period unless comments are received
which result in a contrary determination.
ADDRESSES: You may submit comments, identified by docket number by one method:
Federal e-Rulemaking Portal: http://www.regulations.gov . Follow the instructions provided
on that site to submit comments electronically.
Fax: 202-619-8365
Email: www.privacy@hud.gov.
Mail: Attention: Privacy Office; LaDonne White, Chief Privacy Officer; The Executive
Secretariat; 451 Seventh Street, SW, Room 10139; Washington, DC 20410-0001.

Instructions: All submissions received must include the agency name and docket number for
this rulemaking. All comments received will be posted without change to
http://www.regulations.gov including any personal information provided.
Docket: For access to the docket to read background documents or comments received go to
http://www.regulations.gov .
FOR FURTHER INFORMATION CONTACT: LaDonne White, Chief Privacy Officer, The
Privacy Office; 451 Seventh Street, SW, Room 10139; Washington, DC 20410-0001; telephone
number (202) 708-3054 (this is not a toll-free number). HUD welcomes and is prepared to
receive calls from individuals who are deaf or hard of hearing, as well as individuals with speech
or communication disabilities. To learn more about how to make an accessible telephone call,
please visit https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs .
SUPPLEMENTARY INFORMATION: HUD, Office of Administration maintains the FOIA
Management System (FMS2). This system allows HUD to collect information, and inquiries
directly from the public through the Public Access Link (PAL), reducing the workload while
increasing response times. The FOIA Management system will link, store, and analyze data
collected through the PAL link. The Department uses this information to provide responses
specific to the inquiries. These records may help streamline and make more efficient the
processing of requests and FOIA processes, while ensuring compliance with applicable laws and
regulations, including confidentiality requirements protecting the information individuals submit
in support of their request or claims in the FOIA inquiry process. Individuals can also submit
their FOIA request via PAL.
SYSTEM NAME AND NUMBER: FOIA Management System (FMS2), HUD/ADM-11.
SECURITY CLASSIFICATION: Unclassified.
SYSTEM LOCATION: HUD Headquarter, Office of Administration, 451 7th Street SW,
Room 10139, Washington, DC 20410–0001.

SYSTEM MANAGER(S): Ms. Bao-Anh Trinh, Director, FOIA Branch, Office of
Administration, 451 Seventh Street SW, Room 10139,Washington, DC 20410–0001; Email:
Bao-anh.V.Trinh@HUD.gov; (202) 402-7641and Ms. Kim Adams, System Manager, Office of
Administration, 451 Seventh Street SW, Room 6210, Washington, DC 20410, telephone number
(202) 402-4861.
AUTHORITY FOR MAINTENANCE OF THE SYSTEM: The collection and maintenance
of accommodation records is authorized by Sections 2 and 7(d) of the Department of Housing
and Urban Development Act of 1965, Pub. L. 89-174, 42 U.S.C. §§ 3531, 3535(d); The Freedom
of Information Act, Pub. L. 89-487, as amended, 5 U.S.C. § 552.
PURPOSE(S) OF THE SYSTEM: The FMS2 will help HUD to track correspondence both
internally among program offices and those received externally from outside entities. This
system will enable HUD to track FOIA inquiries (internal and external) to HUD.
CATEGORIES OF INDIVIDUALS COVERED BY THE SYSTEM: Individuals who
correspond with the Secretary, Deputy Secretary, Assistant Secretaries, HUD Program Offices,
or Field Office officials.
CATEGORIES OF RECORDS IN THE SYSTEM: Full name, home address, email
address(es), telephone number (work and home), legal documents and records, individual’s
attorneys or representatives’ names, phone number (work and fax), address, and case identifier.
RECORD SOURCE CATEGORIES: Records are provided by individuals.
ROUTINE USES OF RECORDS MAINTAINED IN THE SYSTEM, INCLUDING:
1. To a congressional office from the record of an individual, in response to an inquiry from
the congressional office made at the request of that individual.
2. To the National Archives and Records Administration, Office of Government
Information Services (OGIS), to the extent necessary to fulfill its responsibilities in 5
U.S.C. 552(h), to review administrative agency policies, procedures and compliance with
the Freedom of Information Act (FOIA), and to facilitate OGIS’ offering of mediation

services to resolve disputes between persons making FOIA requests and administrative
agencies.
3. To contractors, grantees, experts, consultants and their agents, or others performing or
working under a contract, service, grant, cooperative agreement, or other agreement with
HUD, when necessary to accomplish an agency function related to a system of records.
Disclosure requirements are limited to only those data elements considered relevant to
accomplishing an agency function.
4. To appropriate agencies, entities, and persons when: (1) HUD suspects or has confirmed
that there has been a breach of the system of records; (2) HUD has determined that as a
result of the suspected or confirmed breach there is a risk of harm to individuals, HUD
(including its information systems, programs, and operations), the Federal Government,
or national security; and (3) the disclosure made to such agencies, entities, and persons is
reasonably necessary to assist in connection with HUD’s efforts to respond to the
suspected or confirmed breach or to prevent, minimize, or remedy such harm.
5. To another Federal agency or Federal entity, when HUD determines that information
from this system of records is reasonably necessary to assist the recipient agency or entity
in (1) responding to suspected or confirmed breach, or (2) preventing, minimizing, or
remedying the risk of harm to individuals, the recipient agency or entity (including its
information systems, programs, and operations), the Federal Government, or national
security, resulting from a suspected or confirmed breach.
6. To appropriate Federal, State, local, tribal, or other governmental agencies or multilateral
governmental organizations responsible for investigating or prosecuting the violations of,
or for enforcing or implementing, a statute, rule, regulation, order, or license, where HUD
determines that the information would assist in the enforcement of civil or criminal laws
and when such records, either alone or in conjunction with other information, indicate a
violation or potential violation of law.

7. To a court, magistrate, administrative tribunal, or arbitrator in the course of presenting
evidence, including disclosures to opposing counsel or witnesses in the course of civil
discovery, litigation, mediation, or settlement negotiations, or in connection with criminal
law proceedings; when HUD determines that use of such records is relevant and
necessary to the litigation and when any of the following is a party to the litigation or
have an interest in such litigation: (1) HUD, or any component thereof; or (2) any HUD
employee in his or her official capacity; or (3) any HUD employee in his or her
individual capacity where HUD has agreed to represent the employee; or (4) the United
States, or any agency thereof, where HUD determines that litigation is likely to affect
HUD or any of its components.
8. To any component of the Department of Justice or other Federal agency conducting
litigation or in proceedings before any court, adjudicative, or administrative body, when
HUD determines that the use of such records is relevant and necessary to the litigation
and when any of the following is a party to the litigation or have an interest in such
litigation: (1) HUD, or any component thereof; or (2) any HUD employee in his or her
official capacity; or (3) any HUD employee in his or her individual capacity where the
Department of Justice or agency conducting the litigation has agreed to represent the
employee; or (4) the United States, or any agency thereof, where HUD determines that
litigation is likely to affect HUD or any of its components.
POLICIES AND PRACTICES FOR STORAGE OF RECORDS: Electronic and Paper.
POLICIES AND PRACTICES FOR RETRIEVAL OF RECORDS: Name, case number,
and HUD Identification number.
POLICIES AND PRACTICES FOR RETENTION AND DISPOSAL OF RECORDS: Per
General Record Schedule 4.2, item 040, Correspondence, Emails, Non-financial Transactions,
and Reports. Temporary. Destroy 5 years after date of last entry or final action by agency, as
appropriate, but longer retention is authorized if required for business use.”

ADMINISTRATIVE, TECHNICAL, AND PHYSICAL SAFEGUARDS:
For Electronic Records: All personal data will be maintained on a secure workstation or virtual
server that is protected by a firewall and complex passwords in a directory that can only be
accessed by the system administrators and the analysts actively working on the data; the system
used to process or store data have Federal security controls applied to them; the data will be
backed up on a regular basis to safeguard against system failures or disasters; and, unencrypted
data will not be stored on a laptop or on removable media such as CDs, diskettes, or USB flash
drives. Electronic Records are maintained and stored in an electronic encryption database
system. These records can only be accessed based off the user’s rights and privileges to the
system. A multifactor identification method is required which consists of the several layers of
security to access the records, such as a valid common access card, access to HUD’s network,
and a valid User ID and password.
For Paper Records: The analysts will securely store any hard copy forms with personal
identifiers until they are archived; all hard copy forms with personal identifying data will be
stored securely in a locked cabinet that can only be accessed by authorized individuals working
on the data.
RECORD ACCESS PROCEDURES: Individuals requesting records of themselves should
address written inquiries to the Department of Housing Urban and Development 451 7th Street,
SW Washington, DC 20410-0001. For verification, individuals should provide their full name,
current address, and telephone number. In addition, the requester must provide either a notarized
statement or an unsworn declaration made under 24 CFR 16.4.
CONTESTING RECORD PROCEDURES: The HUD rule for contesting the content of any
record pertaining to the individual by the individual concerned is published in 24 CFR 16.8 or
may be obtained from the system manager.
NOTIFICATION PROCEDURES: Individuals requesting notification of records of
themselves should address written inquiries to the Department of Housing Urban Development,

451 7th Street SW, Washington, DC 20410–0001. For verification purposes, individuals should
provide their full name, office or organization where assigned, if applicable, and current address
and telephone number. In addition, the requester must provide either a notarized statement or an
unsworn declaration made under 24 CFR 16.4.
EXEMPTIONS PROMULGATED FOR THE SYSTEM: None.
HISTORY: N/A.
LaDonne L. White,
Chief Privacy Officer, Office of Administration.
[Billing Code: 4210-67]

[FR Doc. 2024-14139 Filed: 6/26/2024 8:45 am; Publication Date: 6/27/2024]